As a university project I designed an AR wayfinding concept for Air New Zealand. Airports are some of the most stressful, hard-to-navigate spaces people pass through, and most apps still hand you a tiny static map and hope for the best.
Instead of forcing passengers to read maps, the concept guides you through the terminal using AR — overlaying directions, gates, and points of interest directly onto your view of the world.
Beyond directions, I designed a unified trip itinerary that follows you from home to your final destination, factoring in transport modes, transfers, and connections so it feels like one continuous journey rather than disconnected steps.
Smart delay notifications go beyond "your flight is late" — they show how a delay ripples through the rest of your trip and recommend what to do next, whether that's switching trains, rebooking a hotel, or just heading to the lounge.
I also explored bag tracking using Bluetooth and U1 tags, with AR cues that point you straight to your suitcase on the carousel — no more squinting at every black bag that rolls past.
There's huge untapped potential in AR wayfinding that hasn't been fully explored — this project was about imagining what travel could feel like when the interface fades into the world around you.